WhichRemote Send a photo

Marantec garage door remote replacement: identify yours

Marantec remotes come on more than one frequency, and some are fixed code while others are rolling code. Two remotes that look the same can be different inside, so the label matters here.

Which Marantec remote do you have?

The ones you’re most likely to find:

  • Digital remotes on 868 MHz, such as the Digital 302, 304, 313, 382 and 384. The 868 MHz versions use a fixed code.
  • 433 MHz versions also exist. They won’t work with an 868 MHz motor, or the other way round.
  • Rolling-code remotes. Marantec makes these too, so don’t assume yours is fixed code until we’ve seen it.

Marantec motors, such as the Comfort range, work with whichever remote system they were sold with, so the label on the motor or the back of the remote tells us more than the motor name.

If yours turns out to be fixed code, a copying remote may well work, and we’ll tell you so. Rolling code vs fixed code explains the difference.

No clear label? What to photograph

These usually settle it:

  • The back of the remote. The model and frequency are usually printed there.
  • Inside the battery cover. If there’s a row of tiny switches, photograph them clearly.
  • The motor label on the unit on the ceiling.

What to photograph shows what a useful photo looks like.

What it costs

It depends on the exact model, so we’ll give you the price for yours when we reply. Identifying it is free, and you don’t have to buy from us.

Got another question? The FAQ covers programming help, reply times and the Correct Remote Guarantee.

Not sure which remote you need?

Send us a photo of the remote, the motor or the box on the wall, whichever you can get to. We’ll reply the same day with the exact model and what it costs.

It’s free, and you don’t have to buy it from us.

Send us a photo

We reply the same day

Your remote, motor or control box

Whichever you can actually get to. The label matters more than the picture.

Email us a photo
Attach the picture and tell us your name. That’s all we need.

Free, and no obligation. We’ll tell you what you need even if you buy it elsewhere.

Rather fill in a form?