How to pair a Hörmann HSE 4 BS remote with a SupraMatic 4 opener

For: Hörmann SupraMatic 4 (integrated BiSecur receiver, display with a PRG button)

Before you start

• The door must be stopped, and the opener’s warning phase and hold-open phase must not be running.
• The opener remembers up to 150 remote codes. Beyond that, the oldest are dropped.

Pair a button

1. Hold the PRG button on the opener until the display shows 00 (about 5 seconds).
2. Use the up and down arrow buttons to pick the menu, then press PRG once. The display flashes the menu number.
3. Press and hold the button on the remote. Its LED lights blue for 2 seconds and goes out, and after about 5 seconds it flashes red and blue. Keep holding until the number on the display flashes quickly.
4. Let go. That button is now paired. You can pair more buttons within 25 seconds by repeating step 3, or press PRG to stop.

Which menu does what

• 11: open, stop, close (the usual choice)
• 12: light
• 13: partial opening
• 14: open only
• 15: close only
• 16: ventilation
• To leave the menu, choose 00 and press PRG, or wait 60 seconds.

Good to know

• If one button is paired for two functions, the first function is lost.

Deleting remotes

• To delete remote codes, choose menu 19 and pick 01 (radio remotes), then hold PRG for 5 seconds. This deletes all remote codes. You can’t delete a single button.

Not covered on this page

Copying a code from another remote is a separate guide. Other BiSecur remotes use the same radio, but Hörmann’s manual names only the HSE 4 BS.

Remotes this guide is for

• Hörmann HSE 4 BS

Where these steps come from

Our own wording of the manufacturer's instructions. If your opener's manual says something different, follow the manual.

• Hörmann SupraMatic 4 instructions TR10A360-B (sections 6.1.4, 6.1.6, 8 and 11.2)

Still stuck? Email info.whichremote@gmail.com with your motor model and we’ll walk you through it.