Contact us
A person reads and replies to every message, usually the same day.
For set-up help, tell us the remote you have and your motor or receiver model. A photo of the label on the motor helps most.
Not sure which remote you need?
Send us a photo of your remote, the motor or the box on the wall, whichever you can get to. We’ll reply with the exact model and what it costs, and you don’t have to buy it from us. Send a photo.
About your order
Include your name and the email you used to order. For returns, see returns and refunds. For delivery, see delivery.
Complaints
If you’re not happy, tell us what went wrong and what would put it right. Our terms of sale say how we handle it.